FAQ

How long does it take for aSS to sew and ship?

Your order will be sewn within two weeks after your payment was received. Please note delivery takes a few days as well. Due to all aSS products being handmade-on-order, delays may occur in times of big demand.

 

Do you ship to foreign countries too?

Yes, aSS delivers everywhere.

 

How much does shipping cost?

Switzerland: CHF 5.00 / EUR 4.50 / USD 5.-
Europe: CHF 6.- / EUR 5.- / USD 6.-
Outside Europe: CHF 14.- / EUR 12.- / USD 14.-

 

How do I Pay?

aSS accepts Visa, Mastercard, PayPal and banktransfer by choosing the option prepayment.

 

May I return or exchange what I order?

Unfortunately, no. aSS products are being made by hand, on order. Because of the many colour-/ fabriccombinations possible, the items often are unique and get ordered twice only seldom.

 

Could you send me a paper catalogue?

No, aSS doesn’t work via catalogues. All necessary information regarding styles, fabrics and colours can be found on this website. Mail me if you have questions or need help.

 

Can I represent aSS and resell aSS products in my shop?

aSS does not deliver to shops or other resellers. Due to the labour intensive way of production-on-order, aSS products can be bought on this website exclusively.

 

Do you offer giftvouchers?

Yes, giftvouchers can be ordered online here.